Frequently Asked Questions

Export FAQ

The questions we hear most often from international customers, answered.

From our production facility in Istanbul, we regularly export to many countries, including Germany, France, Italy, the UK, Iraq, Kuwait, Dubai, Qatar, the USA, Canada, Egypt, Tunisia, Russia, Australia and Nigeria.
It depends on the product type, quantity and destination country. We share the exact delivery time with you once we've reviewed your quote request.
We accept bank transfer/EFT or credit card payment against an agreed quote amount.
Every cabinet is packaged with foam protection and stretch wrap before shipping, to protect it over long-distance transport.
You can download an export product list PDF for your quote cart items, including SKU, dimensions and weight. We recommend working with your customs broker for final tariff classification.
Our outdoor product pages include a section where you can compare your target country's mains voltage/frequency against the product's protection rating.
Yes, sample requests are part of our solution-customization process — just mention it in your quote request.
You can apply via our "Become a Distributor" form; our team will get in touch with you.
We automatically estimate your approximate container requirement based on the dimensions of the products in your quote cart.
Yes, our Virtual Rack Configurator and Custom Cabinet Configurator let you choose dimensions and colors suited to your needs.